Privacy Policy

Last Updated: August 09, 2019

A Brief Summary of Our Privacy Policy

Our Privacy Policy applies to your use of the Backyard Home Oasis website. We only access information which is absolutely necessary to the functioning of the web site and we do not share or sell this information to any third parties. In short, we follow the best practices of any service you will ever find on the Internet.

Who We Are

We are an online retailer helping people to create their own perfect oasis in their backyards.

About Our Privacy Policy

When you access this web site, information is created. Because we know your privacy is important, we’ve created this Privacy Policy to explain how we collect, use and protect that information. For your convenience, we’ve provided a brief summary below, written in simple, easy to understand text. If you’d like to read our fully Privacy Policy, please please click here..

What information does our web site automatically collect?

  • IP Address, user agent, and the referring URL. When you visit our web site we automatically receive your IP address and information such as the user-agent of your web browser. This information is provided to us and every other web site that you visit on the Internet by your web browser.

What information do we know about you?

  • We don’t request or require you to provide personal information to access our web site. As noted above, we may receive your IP address and user agent automatically. If you optionally elect to fill out our early access request form, we will receive your Name, Email, Phone number, and Company name as well as your stated interest in our products.

What about cookies?

  • The Backyard Home Oasis website may place cookies on your browser in order to identify you when you return to our web site to assist with loading information faster.

How do we use the information collected by our web site?

  • We use aggregate information to understand how many total users have visited our web site and the types of devices on which they are using it.

  • We use information you choose to provide in our web forms to sell software and/or services.

Do we sell any of the information collected by our web site?

  • No. We don’t sell or rent the information to any third parties. We keep the information private and for our own internal uses.

What’s the difference between personal information and aggregate information?

  • Personal information is information that can be used to identify a particular individual, generally understood to be information such as your name, physical address, email address and phone number. Aggregate information is not considered personal information and can’t be used to identify you.

Do we collect email address?

  • We do not require you to submit your email address, or any other personal information, to us in order to use our web site. If you use the information provided on the our website to contact us directly (e.g., emailing us) we will receive your contact information, but will only use it in order to respond to your inquiry. If you fill out a web form on our web site we receive your email and may store that email and associated contact information for up to 12 months.

 

Introduction

This Privacy Policy covers how Backyard Home Oasis treats information collected and received through the use of our web site.

What Information We Collect

We limit the information we collect only to what’s necessary to insure the website operates correctly. You are not required to sign-up, register or provide personal information about yourself in order to use our web site.

When you use our web site, we collect the following information:

  • Internet Protocol Address (“IP address”). IP addresses are assigned by your Internet service provider (e.g., Comcast/Xfinity, AT&T, Time Warner, Verizon, Charter, etc.) to the modem used to access the Internet for connected devices in your home and/or work-place. Any devices using the modem to access the Internet may broadcast the same IP address. At home, connected devices could include one or more laptop/desktop computers, tablets, mobile phones, smart/connected TVs and gaming consoles. At work, connected devices could include one (or all) floor(s) in an office building.
  • User Agent. Due to the nature of how the Internet works, we may receive information (known as “User Agent”) automatically sent by your web browser, such as data associated with the source device’s Internet browser/content delivery software (e.g., Microsoft Explorer, Mozilla Firefox or Google Chrome). The User Agent information we receive may also include information such as device type (e.g., computer, tablet, mobile device), and/or date/time of visit.

If you use the contact information provided on the backyardhomeoasis.com website to contact us directly, we will receive your contact information which could include, depending on how you contact us, your email address, name, company, reason for contacting, and postal address.

How We Collect Information

We collect information automatically when you visit our web site.

  • IP address. Our web site receives IP address from your Internet-browser (e.g., Microsoft Explorer, Mozilla Firefox, Google Chrome) each time you request a file or web page.
  • User Agent. Similar to the collection of IP address, our web site also receive User Agent information associated with your browser (e.g., Microsoft Explorer, Mozilla Firefox, Google Chrome, etc.) and type of device (e.g., whether the device is running a Windows or Apple operating system.)

If you choose to contact us directly with an inquiry using the contact information available to you on the our website, we will receive your contact information and use it to provide you with a response.

How We Use the Information We Collect

  • Analytics

    We may use aggregate information that’s collected to understand general information and trends related to our web site, such as how many users have visited our web site during a given period of time, and the types of devices the visitors use. The information can’t be used to identify an individual and is used by us to help improve the solution for consumers.

  • IP addresses – Fraud Prevention

    Our use of IP addresses is limited to helping identify and combat potentially fraudulent activity. IP addresses are stored in our log-files and are deleted after 30 days.

  • Respond to Inquiries

    If you choose to contact us directly using the contact information we provide on our website, we will use your contact information to respond to your inquiry.

Security

We do not require you to provide personal information to use our web site. Still, ensuring the information collected by our web site is secure and protected is very important to us. Consistent with industry standards and applicable law, Backyard Home Oasis has established appropriate technical and organizational measures to help prevent unauthorized access to, disclosure, alteration or misuse of information collected by our web site (“Collected Data”) to the best of our abilities.

Data Retention

We store the information we collect from our web site in our log-files for a period of up to twelve months from the date it was collected. After twelve months, the data is deleted automatically.

If you contact us directly using the contact information or form provided on the backyardhomeoasis.com website, we will retain your contact information as long as necessary in order respond to your inquiry. We may retain copies of these communications for a period of up to twelve months.

How to Contact Us

If you have any questions about this Privacy Policy or its implementation, you may contact us at this email address: customerservice@backyardhomeoasis.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time based on changes to applicable laws and regulations or other requirements applicable to us, changes in technology, or changes to our business. Any changes we make to the Privacy Policy in the future will be posted on this page, so you should review it periodically. If there are significant changes to our information practices, specifically how we process personal information, you will be provided with appropriate online notice.